Activity Finder - Specific Privacy Notice

This notice was last updated June 2024

Glasgow Life is committed to protecting your personal information and respecting your privacy. Please read this privacy notice carefully as it contains essential information on who we are and how and why we collect, store, use and share your personal information. It also explains your rights in relation to your personal information and how to contact us, our data protection officer or the supervisory authority in the event you have a complaint.

Who we are:

Glasgow Life is the operating name of Culture & Sport Glasgow, a Scottish Charity (Scottish Charity Number SC037844) and having its registered address at Commonwealth House, 38 Albion Street, Glasgow G1 1LH, is the controller of personal information collected for our processing purposes. See below for our contact details and our Data Protection Officer.

Why do we need your personal information and what do we do with it?

You are giving us your personal information to allow us to:

  • You are giving us your club contact details (which may include limited personal data), club activity details and to allow us to display your club details on our public website platform for the purposes of promoting your club activities so that interested participants can contact your club directly.

We also use your information to verify your identity where required, contact you by post, email or telephone and to maintain our records.

The information we have received from you consists of the following:

  • Name and contact details.

Legal basis for using your information:

We rely on the following legal basis for processing your personal information:

  • Necessary for the performance of a contract with you (or to take steps to enter into a contract with you)

If you do not provide us with the information we have asked for then we will not be able to provide this service to you.

Who do we share your information with?

We are legally obliged to safeguard public funds so details will be checked internally for fraud prevention and verification purposes and may be shared with other public bodies for the same purpose. We are legally obliged to share certain data with other public bodies such as HMRC and will do so where the law requires this; we will also generally comply with requests for specific information from other regulatory and law enforcement bodies where this is necessary and proportionate. Information is also analysed internally in order to provide management information, inform service delivery reform and similar purposes. This is in accordance with our Information Use and Privacy Policy and the Privacy Statement set out in full on our website.

Specifically, we share your information with:

  • In performing this service, it may be necessary for us to share some of your personal data with external organisations or between our own internal trading subsidiary ("CSG CIC"), within Glasgow Life, or with other Arms Length External Organisations of Glasgow City Council and Glasgow City Council

We will not sell or rent your personal information to any third-party organisations.

Other organisations:

In order to provide services to you, we may need to appoint other organisations to carry out some activities on our behalf. These may include, for example, payment processing organisations, delivery organisations, mailing houses and contractors or consultants providing services to Glasgow Life (or directly to service users) where we need to provide them with personal information to allow them to provide these services on our behalf. We select these organisations carefully and put measures in place to make sure that they only follow our instructions when processing your personal information.

How long do we keep your information for?

We only keep your personal information for the minimum period amount of time necessary. Sometimes this time period is set out in the law, but in most cases it is based on the business need. Glasgow Life maintains a records retention and disposal schedule which sets out how long we hold different types of information for. This is available on our website at www.glasgowlife.org.uk/rrs.

Your rights under data protection law:

Access to your information – you have the right to request a copy of the personal information that we hold about you.

Correcting your information – we want to make sure that your personal information is accurate, complete and up to date. Therefore you may ask us to correct any personal information about you that you believe does not meet these standards.

Deletion of your information – you have the right to ask us to delete personal information about you where:

  • you think that we no longer need to hold the information for the purposes for which it was originally obtained
  • you have a genuine objection to our use of your personal information – see Objecting to how we may use your information below
    • our use of your personal information is contrary to law or our other legal obligations.

Objecting to how we may use your information – you have the right at any time to tell us to stop using your personal information for direct marketing purposes.

Restricting how we may use your information – in some cases, you may ask us to restrict how we use your personal information. This right might apply, for example, where we are checking the accuracy of personal information that we hold about you or we are assessing the objection you have made to our use of your information. This right might also apply if we no longer have a basis for using your personal information, but you don't want us to delete the data. Where this right is realistically applied will mean that we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.

Please contact us if you wish to exercise any of these rights.

Information you have given us about other people:

If you have provided anyone else's details please make sure that you have told them that you have given their information to Glasgow Life. You agree and accept that any club contact details that you submit to publish on our platform that comprise of personal data of either yourself or another third party are of your own volition. Glasgow Life cannot accept responsibility for any disclosure into the public domain that you make in those particular circumstances. It is recommended generic contact details be used instead. We will only use this information for the purposes mentioned in this notice.

How to contact us:

For general enquiries, queries or exercising your data protection rights, you can contact Glasgow Life by:

Data protection concerns:

We aim to resolve all complaints about the way Glasgow Life processes your personal information. You can contact our data protection officer about any data protection matter but you also have the right to complain to the Information Commissioner's Office (ICO). Contact details for our data protection officer and the ICO are available on our website at www.glasgowlife.org.uk/privacy/data-protection-concerns.

Please note if your complaint is not about a data protection matter or concerns the handling of your personal information, please contact us using the complaints procedures in place at www.glasgowlife.org.uk/commentsandcomplaints.

More information:

Contact us

Glasgow Life, Commonwealth House, 38 Albion Street, Glasgow G1 1LH

0141 287 4350

activityfinder@glasgowlife.org.uk

© Glasgow Life 2018

* Glasgow Life is the operating name of Culture and Sport Glasgow and Culture and Sport (Trading) CIC.